In a city-centre supermarket, the schedule changes day by day. Proxy Delhaize Brugge moved planning, time registration, and Dimona out of Excel and into one flow that keeps up with the shop floor.
Proxy Park Brugge is a Delhaize supermarket in the centre of Bruges. The team is small at its core and flexible at the edges: six permanent employees, alongside 20 flexi-jobbers and 10 student workers. That mix is what keeps the shop open seven days a week, and it is also what makes planning hard. Availabilities shift, shifts move on the day, and every change has to reach the right person before they show up, or don't. For years, all of that ran through an Excel sheet and an inbox.
“The schedule went out to everyone separately by email. It cost me an evening every week, and there were still people who showed up on the wrong day.”
Laura De Bever Store Manager
Planning by drag and drop, on top of templates
Recurring weeks are built once and reused. Making next week's schedule just adjusting, not starting over.
One click, and everyone has their shift
Employees receive their schedule in their mailbox or in the bookU Staff app. No more sending 36 separate emails.
Digital time registration through the bookU Timer app
Employees clock in and out themselves. Start, break, and end times are recorded automatically, and the manager can see at a glance who is on the floor.
Last-minute changes reach everyone immediately
When a shift moves, the people affected know straight away. The change and the communication are the same action.
Dimona follows the hours actually worked
Declarations are generated from the time registration. If someone stays longer, the Dimona is adjusted automatically. Less admin, and less exposure to error.
Payroll built on real data
Wage processing starts from registered hours instead of a manual recap, which makes it both faster and more accurate.
| Area | Before bookU | With bookU |
|---|---|---|
| Planning | Excel sheet, rebuilt every week | Drag and drop on reusable templates |
| Communication | Individual emails to every employee | One click to mailbox and bookU Staff app |
| Last-minute changes | Redo the planning, resend the mails | Instant notification to the people affected |
| Time registration | Manual, time consuming | With the bookU Timer app, linked to the schedule |
| Dimona | Manual, corrected after the facts, resulting in fines from social security | Generated from actual hours, adjusted automatically |
| Error rate | Misunderstandings were routine | Low, through automation |
| Store Manager's role | Manual tasks, a lot of time correcting | Planning and running the shop |
“It’s simply a plus for your business! ”
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