A shift request starts as one client needing a person, fast, and from there it scatters. It sits in one planner’s inbox until they’re free, gets typed into someone else’s calendar, and by the time a colleague asks “did we handle this?”, nobody’s sure who has the latest version. Demand Hub gives every client one place to raise a request, any time, day or night, so their whole team sees the same live status — while it flows straight into your staffing platform, structured and ready for your planners, alongside every other client’s demand.
A client logs a request through Demand Hub, and it flows straight into your staffing platform, where demand from every client comes together for your planners to work and, where it applies, out to the vendors in your network eligible to fill it. No re-entry, no relay through email.
From the moment a request is raised to the moment it’s confirmed filled, its status updates in real time — for the client’s whole team watching from Demand Hub, and for your planners tracking the same request on your staffing platform.
When a shift goes out to multiple vendors under your existing subcontractor agreements, instead of staying in-house, Demand Hub keeps the same transparency: who took it, how fast, and how well they delivered — so growing your network never means losing your grip on quality.
Clients don’t need a planner at their desk to get a shift moving. They log into Demand Hub, describe what they need, and it’s in the system immediately: visible and actionable around the clock.
When shift requests used to live scattered across different employees’ inboxes and calendars, Demand Hub gives the whole client team the same single pane of view on the same source of truth. Everyone sees the same request, the same status, at the same time.
A request doesn’t have to be filled by your own community to stay visible. Demand Hub shows exactly who’s filling each shift — your team or a vendor you already work with — and how well, so distributing demand across your subcontractor network never means losing sight of it.
FAQ
No. Demand Hub is a portal accessible from a browser — no integration or IT project required on the client’s side to get started.
Optional. Clients can still send shifts by email, spreadsheet, or their own API integration — Demand Hub is the fastest, most direct route, not the only one.
No. Demand Hub doesn’t open your demand to an open market — it distributes across the subcontractor network you’ve already built. A vendor only sees or receives shifts once they have an agreement with you in place.
Yes. A request raised through Demand Hub can be distributed to vendors you already have an agreement with, and you keep full visibility into who filled it and how well — the same transparency you’d have if your own community filled it directly.
The whole team. Demand Hub replaces the old pattern of one person’s inbox holding the only up-to-date version of a request — everyone authorized on the client’s side sees the same live status.
Demand Hub is built for your clients — it’s their window to raise and track requests. Your planners don’t log into it; instead, they see demand from every client come together in your staffing platform, already structured and ready to work, alongside everything else on your planning overview.
